Last Updated: September 18, 2025
At Willow & Robin Studios (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://willowandrobinstudios.com (the “Site”), contact us, or use our services.
Willow & Robin Studios is a wedding stationery business based in Ireland. We design and supply bespoke wedding invitations, save-the-dates, signage, and other stationery products. We operate in compliance with the General Data Protection Regulation (GDPR) and Irish data protection law.
We may collect and process the following data:
Personal Identification Information: Name, email address, phone number, postal address.
Order Information: Wedding date, stationery preferences, design details, and other information you provide in connection with your order.
Business Information (if applicable): Company name, billing details, and VAT number.
Technical Data: IP address, browser type, time zone settings, and analytics data.
Usage Data: How you interact with our website, including pages visited and content viewed.
Correspondence: Communications with us (e.g., via forms, email, or messages).
We use your personal data to:
Provide quotes and process your stationery orders.
Personalise your wedding stationery design.
Respond to enquiries and provide customer support.
Process payments and issue invoices.
Send order confirmations and service updates.
Improve our website, products, and services.
Comply with legal and tax obligations.
We process your personal data on the following legal bases:
Contractual necessity: To fulfil your order or provide a service you request.
Legitimate interests: To improve our services and run our business effectively.
Consent: For marketing communications (only if you opt in).
Legal obligation: Where required by law (e.g., tax records).
We do not sell or rent your data. We may share your information with:
Trusted third-party service providers (e.g., payment processors, delivery/courier services, printing partners).
Our accountants or legal advisors (where required for compliance).
Regulatory authorities if legally required.
All third parties must respect the security of your data and use it only as permitted by law.
If we transfer your personal data outside the European Economic Area (EEA) (for example, where we use international service providers such as Google), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. For example, invoices and tax records are generally kept for six years in line with Irish law.
You have the right to:
Access your personal data.
Correct inaccurate or incomplete data.
Request the deletion of your data.
Restrict or object to processing.
Withdraw consent at any time (for marketing).
Lodge a complaint with the Data Protection Commission (www.dataprotection.ie).
Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from anyone under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.
This Cookie Policy explains how Willow & Robin Studios uses cookies and similar technologies on our website.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help the website recognise your device and remember certain information, such as preferences or past actions.
Types of Cookies We Use
Strictly Necessary Cookies – Essential for site functionality (e.g., secure checkout).
Performance & Analytics Cookies – Help us improve the site by tracking usage (e.g., Google Analytics).
Functionality Cookies – Remember your preferences (e.g., language, region).
Third-Party Cookies – Set by embedded content such as social media buttons or Google Maps.
Managing Your Cookie Preferences
You can manage or disable cookies through your browser settings. However, doing so may affect site functionality. For more details, see www.allaboutcookies.org.
Google Analytics
We may use Google Analytics to collect anonymous data about how visitors use our site (e.g., visitor numbers, locations, and pages visited).
You can opt out here: https://tools.google.com/dlpage/gaoptout
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Our website may include links to other websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other sites.
We may update this Privacy Policy from time to time. The most recent version will always be available on our website with the effective date clearly marked.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Willow & Robin Studios
📧 Email: willowandrobinstudios@gmail.com
🌐 Website: https://willowandrobinstudios.com
